Pro Audio Group (Australia) Pty Ltd is a professional audio and musical equipment wholesale company, our national headquarters, warehouse and customer service centre are located in Kirrawee, NSW, Austrlia.
PAG distribute and market a quality selection of audio recording, public address, consumer electronics and music related products to Australian customers. With over 30 years collective experience in the industry, our experienced team is made up of our Managing Director, customer service staff, sales representatives, product specialists and logistics staff.
PAG is committed to a national network of premier independent retail stores and has several partnerships with big box retailers such as JB Hi-Fi, which provides over 110 store locations all over Australia that carry some of our products. While our independent retail partners stock a broader range of our products and can provide more specialized advice, our mass retailers offer convenient locations from which customers can purchase a select range of our products.
We also offer a small selection of products for sale, directly from our website. These products will either be manufacturer refurbished, or clearance stock that is not available from our retail stockists.
Even with the premium suite of brands in the PAG portfolio, occasionally a customer may run into problems with their product, this is why we have established a national network of highly skilled service centres. Our authorized service and repair agents operate in over 40 locations, which means our valued customers can get the help they need, in, or close to their local area.
In addition to our service partners, our customer service centre, based in Sydney, is open during business hours to answer general, or specific product questions or provide advice to consumers. We have an experienced team of customer service and technical specialists on staff, fielding enquiries from consumers, retailers and our service partners.